Cancellation by the customer at any time, for any reason or no show will result in a $75 fee per person charged to the credit card you provide. Customers that arrive more than 30 minutes after their scheduled appointment time agree to pay a $10 late fee. Customers agree to pay a $20 fee for cancellation of advanced reservation video & photo packages.
Q: Can you explain the reservation process and why I need to provide a credit card?
A: Everyone pays using credit card, cash, gift certificate, or rain check on the day they arrive during check in. We take a credit card number just to hold your reservation. Nothing is charged to the card at the time of the online reservation. However, if you cancel the reservation or do not show up, we charge a $75 fee per person to the card provided.
Q: How does weather factor into the above policy?
A: Skydive Atlanta solely (not the customer) will determine if the weather is or will be acceptable for skydiving on any given day. This is almost always decided the day of your reservation so we ask customers not to call with questions about the weather. If prior to your arrival, Skydive Atlanta reschedules your reservation due to weather, there is no charge for cancellation/reschedule. If after you arrive the weather does not allow for you to jump, we will issue you a rain check voucher for later use.